Law Firm: Houthoff Buruma
Firm Size: Large
Released: January 31, 2012
Platform: iPhone, iPad (iTunes)
Cost: Free
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Houthoff Buruma (HB), the Netherlands-based business law firm, has truly broke the mold with its second law firm mobile app. The firm has created a game that works best on an iPad, aimed at students with the goal of teaching skills in the professional services realm.

The game is mission-based. Users are presented with a 360-degree photo realistic world based in a law firm office. One navigates around the office in order to resolve a business situation, with a client waiting in the boardroom for the final solution. In order complete the game, the user needs to complete tasks and talk with various personnel to get input. The firm claims that new missions will be added on a regular basis.

While MoFo may have the first firm law firm to have a game within an app, HB has put some real resources into creating a stand-alone law firm game app. While time will tell whether the resources for producing the app will pay off for HB in its recruitment, this app shows that law firms can be creative in their mobile efforts.

See our interview with HB’s Director of Marketing & Business Development here.

- Law App Guy

 

Houthoff Burura has produced three very different mobile apps (HB Global, HB The App, and HB Conf App). To find out more about this firm’s mobile strategy, Law Firm Mobile connected with Jaap Bosman, the firm’s Director of Marketing & Business Development, to discuss the firm’s thinking behind developing apps.

Law Firm Mobile: For those of our audience not familiar with your firm, could you tell us a little about it?

Bosman: Houthoff Buruma is a long-established Netherlands based law firm with well over 250 lawyers worldwide. Houthoff Buruma has a strong focus in areas of corporate / M&A, dispute resolution, banking & finance and insolvency. Houthoff Buruma is the Lex Mundi firm for the Netherlands.

Law Firm Mobile: Why has your firm decided to produce smartphone applications?

Bosman: Innovation is one of the core values of Houthoff Buruma. Furthermore, we are always looking for new and efficient ways for our clients to stay in contact with us and to keep up with the latest developments. Our apps provide a quick and easy way to access information about all of our lawyers, practices and relevant developments.

Law Firm Mobile: What are your thoughts regarding mobile compatible websites v. mobile apps?

Bosman: In 2011, traffic to law firm websites from mobile devices increased by 152%. Our audience increasingly relies on mobile devices to get information, and to communicate with our firm. A few months ago,we released our new website houthoff.com, which improved the accessibility of our website to our mobile clients. We believe that our customers use both mobile compatible websites and mobile apps, and think that an integrated approach is the optimal solution.

Law Firm Mobile: All of your apps are for the iOS (and one for the BlackBerry). Do you have plans to support other platforms?

Bosman: Houthoff Buruma so far has developed apps for iPhone, iPad and BlackBerry. After releasing our first app for BlackBerry, we received feedback from our clients asking for an iPhone version of the app. Because of the growing share of iPhones and iPads in the business market, we decided to build apps for iPhone and iPad as well. Until now, we did not make any apps for Android, because in the high-end market where Houthoff Buruma is operating, most of our clients either use BlackBerry or iPhone. We think it is important to keep up with the latest developments, so if there will be any demand from our client for Android Apps, we will take this into account.

Law Firm Mobile:  Who do you use to develop your apps?

Bosman: The conceptual idea of all of our Apps is set up by Houthoff Buruma. For developing our apps, we work together with Oberon Interactive, a company specialising in interactive web and mobile solutions. For our recruitment app ‘HB The App’, we worked together closely with Ranj Serious Games. They also helped us to develop our serious game for recruitment in 2010, ‘The Game’, which went on to win numerous awards.

Law Firm Mobile: Could you share any client reaction to your apps?

Bosman: We received many positive reactions on our apps from our clients, other firms in our Lex Mundi network and we also received a lot of media coverage. Our app was even voted no. 3 in the top-5 Business apps in the Netherlands by leading Dutch financial newspaper, Het Financieele Dagblad. Our ‘HB Global’ app was downloaded 1,000 times within weeks of release, and still now each week there are 10 new downloads.

A few reactions we received from clients:

  • “I’ve downloaded your app and I must say that it looks really great. Compliments!”
  • “Very innovative 3D technique. I’m sure it will be used for more than Houthoff Buruma purposes only”.
  • “Why don’t we have this?” (The app was circulated through partners of a Lex Mundi law firm.)

Law Firm Mobile: What are your plans for further mobile efforts in the near future? 

Bosman: We just released our ‘HB Conf’ app for iPhone and iPad, the official app for the 2012 Spring Meeting of the Section of International Law of the American Bar Association. Besides providing conference information, this app offers unique networking opportunities by using Linkedin to connect with other participants and helps to create a personalized program. We are currently working on using this app for other international conferences coming up.

Also, we are working on extending our ‘HB The App’, our app specifically made for recruitment purposes. New features will be added, in cooperation with various important key components in the business community, such as business schools, top-tier US and UK law firms, investment banks, etc. We are also working on making our website houthoff.com even more accessible to our mobile clients on a continuous basis.

Law Firm Mobile: Thanks for your time, Jaap!

Law Firm: Potter Anderson & Corroon LLP
Firm Size: Medium
Released: February 9, 2012
Platform: iPhone and iPad (App Store), Blackberry
Cost: Free
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Potter Anderson & Corroon LLP developed its eDelaware app to provide users access to Delaware corporate and alternative entity statutes, Article 8 and Article 9 of the UCC, as well as Delaware Court of Chancery and Supreme Court of Delaware case law summaries.

The firm had previously developed the app for BlackBerry users and then recently relaunched the app for the iPhone. The revised version of the app offers an enhanced feature of full-text searching.

Scott E. Waxman, a partner at Potter Anderson, observed:

Since 2008, eDelaware has streamlined how Delaware corporate and business law is accessed in today’s fast-paced environment. This latest version is accessible to an even broader group of smartphone users and enables more advanced search functionality…

- Law App Guy

Law Firm: Uría Menéndez (Spain)
Firm Size: Large
Released: February 3, 2012
Platform: iPhone, iPad (iTunes)
Cost: Free
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Uría Menéndez is one of the first large law firms in the world to create an app especially for the iPad. The app itself focuses on the substantive legal resources created by the firm’s lawyers.

The application offers the following firm content:

  • Legal updates covering developments on many areas of business law.
  • Full set of articles from the firm’s law magazine, Actualidad Jurídica Uría Menéndez.
  • Practical guides on specific legal areas.
  • Articles by Uría Menéndez lawyers in third-party publications.

The application contains articles written mainly in Spanish and Portuguese as well as some English. Content searches can be done by language and practice area.

The application allows users to download any of the publications and read them without an internet connection. Other features of the app include notifications when new articles are published, links to the authors on the firm’s main website, and filters and content sharing.

The most impressive aspect of this app is that the firm designed an interface that was appropriate for the iPad screen, as opposed to just blowing up an iPhone sized interface. When navigating through articles, the app provides a “FlipBoard” type experience — again, kudos for developing on the iPad in an appropriate way. A negative about this app is when one actually selects to an article to read — the app typically brings up a PDF of the article (probably housed on the firm’s website) instead of letting the user natively read within the app. This isn’t the end of the world because one can easily enlarge text on the iPad, but it does take away from the experience.

- Law App Guy

As a response to those who have made blanket statements the lack of value in law firms producing mobile apps, we previously blogged about major accounting firms’ production of mobile apps. As another part of our exploration into professional service firms’ mobile presence, this post provides the results of our cursory search to see if business consulting firms have offered mobile apps.

Similar to the accounting sector, as shown below, we found a number of consulting firms who offer mobile apps. If  prominent consulting firms find that apps provide value to their current or perspective clients (or recruits), then perhaps apps may provide value to some law firms as well

Examples of consulting firms and their apps include:

  • The Boston Consulting Group — bcg.perspectives (iPad)
  • Booz & Company — Business Case Interview Prep (iPhone)
  • AT Kearney – Tech Advocacy Newsletter (iphone)
  • Arthur D. Little –  PRISM Magazine  (iphone)

- Law App Guy

 

Law Firm: Latham & Watkins LLP
Firm Size: Large
Released: March 28, 2012
Platform: iPhone (App Store)
Cost: Free

Latham & Watkins LLP has solidified its position as the AmLaw firm with the greatest committment to providing mobile app solutions. As the firm’s fourth app, Global Merger Regimes provides information about competition merger review regimes around the world.

The app provides users with access to the following types of information in each jurisdiction:

  • Applicable merger review thresholds
  • Timeline to clearance
  • Potential fines
  • Substantive legal test
  • Other information used to analyze potential merger filing requirements

The app provides a database of merger regimes for more than 80 countries. This app appears to be most useful to those attorneys and business persons involved in global M&A deals. Approval from competition authorities around the world may impact the feasibility of a particular transaction and the timeline to closing.

In a press release, Michael Egge, co-chair of the firm’s global antitrust and competition practice group, said:

Given the global scope of many buyers’ and sellers’ businesses, as well as opportunistic purchases of national-scope businesses in far-flung jurisdictions, knowing where a deal faces merger control hurdles as early in the deal process as possible helps transaction parties develop a fast and efficient clearance strategy and meet their closing target.

- Law App Guy

As a complementary effort to our report on the use of the mobile compatible websites by large law firms, the Law Firm Mobile (LFM) blog is pleased to announce the completion of its research on which firms from the AmLaw 200 and Global 100 have entered the world of the mobile apps.

Below, we first present summary statistics on the extent of mobile app penetration by large law firms. Second, we describe our general impressions of this data. Last, this report provides a detailed list of the names of those law firms offering apps along with URLs to app reviews done by this blog as well as links to applicable app stores.

Overall

  • Of the firms on the 2011 AmLaw 200 list, 16 firms (8%) have mobile apps (compared to 37 firms [19%] with mobile compatible web sites). These 16 firms produced a total of 20 apps.
  • Of the firms on the 2011 Global 100 list, 17 firms (17%) have mobile apps (compared to 22 firms [22%] with mobile compatible web sites). These 17 firms produced a total of 21 apps.
  • The AmLaw 200 and Global 100 firms together have produced a total of 26 apps.

Firms with More Than One App

  • Of all the firms in the AmLaw 200 and Global 100, 4 have produced more than one smart phone app: Arnold & Porter, Latham & Watkins, Littler Mendelson, and Allen & Overy.

App Platforms

  • Of the 26 apps produced by AmLaw and Global firms, all of them (100%) are offered on the iPhone, 4 are offered on the BlackBerry (15%), and 2 are offered on Android (7%).

Type of Apps

  • Of the 26 apps produced by AmLaw and Global firms, 3 (12%) were focused on recruitment, 10 (38%) presented general information about each firm, and 13 (50%) provided legal resources of various types.

Initial Impressions

Large law firms are moving tentatively into the mobile app space, more tentatively than small and medium sized firms (who are not subjects of this report). The statistics may appear to show that the app participation rate is about half of that applicable to mobile compatible websites. However, if one breaks the AmLaw into the first 100 and second 100, we see two very different rates of participation. Of the 16 AmLaw firms with mobile apps, 13 are in the AmLaw 100 (3 are in the AmLaw 200). The group of the largest US law firms has an app participation percentage significantly closer to the AmLaw mobile web rate than their somewhat smaller brethren. While there is a general perception that smaller law firms tend to be quicker with innovation, in this case, the data shows the opposite when it comes to the creation of apps by the AmLaw 101-200 tier of firms.

While mobile compatible website efforts have been generally limited to information about the law firms themselves (i.e., mini-version of the main website), law firm apps have provided a platform for a wider range of uses including recruiting, games, and legal resources. This difference is rarely mentioned by commentators in evaluating the pros and cons of producing an app v. a mobile compatible website.

The fact that all the apps produced thus far have focused on the iPhone platform with only a small number on the BlackBerry and Android may go to the strength of the Apple iOS ecosystem, the perceived security of the iOS platform, or even a perception that large clients are most likely to carry Apple devices versus the others.

While there are arguments both pro and con for getting into the app game, a significant portion of smartphone users are focusing their phone activity on apps rather than websites.  The firms mentioned in this report are the forefront of taking advantage of this channel to connect with clients, prospective clients, and others. We look forward to seeing how firms continue to improve reaching out to clients via app technologies.

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AmLaw 200 Law Firms With Mobile Apps

  1. Arnold & Porter
  2. Baker & McKenzie
  3. Epstein Becker & Green
  4. Fried, Frank, Harris, Shriver & Jacobson
  5. Goulston & Storrs
  6. Latham & Watkins
  7. Littler Mendelson
  8. Locke Lord Bissell & Liddel
  9. McKenna Long & Aldridge
  10. Morrison & Foerster
  11. Paul, Hastings, Janofsky & Walker
  12. Shearman & Sterling
  13. Skadden
  14. Squire, Sanders & Dempsey
  15. White & Case
  16. Womble Carlyle Sandridge & Rice

Global 100 Law Firms With Mobile Apps (global firms in AmLaw not duplicated)

  1. Allens Arthur Robinson
  2. Allen & Overy
  3. Clayton Utz
  4. Eversheds
  5. Norton Rose

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Arnold & Porter (LFM review, iTunes app store — Consumer Advertising Law Blog

Arnold & Porter (LFM review, iTunes app store) — A&P

Baker & McKenzie (iTunes app store) –  Cross-Border Listing Handbook

Epstein Becker & Green (LFM review, iTunes app store) – Wage & Hour Guide

Fried, Frank, Harris, Shriver & Jacobson (iTunes app store, black berry store)

Goulston & Storrs (LFM review, iTunes app store) - Goulston & Storrs News Application

Latham & Watkins (LFM review, iTunes app store) – Book of Jargon - Corporate and Bank Finance

Latham & Watkins(LFM review, iTunes app store) - Book of Jargon - Project Finance

Latham & Watkins (LFM review, iTunes app store) - Book of Jargon - European Capital Markets and Bank Finance

Littler Mendelson (LFM review, iTunes app store) – Littler

Littler Mendelson (iTunes app store) - 2011 Global Employer Institute

Locke Lord Bissell & Liddel  (LFM review, iTunes app store)

McKenna Long & Aldridge(LFM review, iTunes app store) - Mergers & Acquisitions Quick Reference Guide

Morrison & Foerster  (LFM review, iTunes app store) – MoF2Go

Paul, Hastings, Janofsky & Walker   (LFM review, iTunes app store, BlackBerry app store)

Shearman & Sterling  (iTunes app store, android store) - Annual Survey of the Corporate Governance and Executive and Director Compensation Practices of the Largest US Public Companies

Skadden (LFM review, iTunes app store) – Skadden Start Here

Squire, Sanders & Dempsey  (LFM review, iTunes app store) – UK Employment Law Cloud

White & Case  (iTunes app store) – Recruiting (Germany)

Womble Carlyle Sandridge & Rice (LFM review, iTunes app store, BlackBerry App World) – Digital Media Law

Allens Arthur Robinson  (LFM reviewiTunes app store) – Phrase Buster

Allen & Overy (LFM reviewiTunes app store)

Allen & Overy (LFM reviewiTunes app store) – Little Red App

Clayton Utz (LFM reviewiTunes app store)

Eversheds (iTunes app store)

Norton Rose (LFM reviewiTunes app storeBlackBerry App World)

Our sources who attended the Legal Marketing Association (LMA)’s 2012 Annual Conference tell us that the topic of mobile apps and the mobile web made its appearance in a number of forms at the conference.

The mobile space was brought up in at least two sessions:

  • “New Technologies for Law Firm Marketing:  Case Studies in Mobile and Video”
  • “Love & Marriage, Horse & Carriage, Marketing & IT?  You Can’t Have One Without the Other!”

Vendors who addressed or promoted mobile solutions for law firms included:

If any conference attendees know of any more instances where mobile was discussed at the event, let us know!

While no one denies the tremendous growth in the use of smart phones, there are some in the legal sector who have recommended that law firms should pass on the trend of creating apps, relying either completely on mobile-compatible web sites or just waiting to see what happens. While we at the Law Firm Mobile Blog see significant value in developing mobile-compatible websites for some purposes, we also see significant value in mobile apps. To make blanket statements about the value of apps seems rather extreme to us (we can recall the time when some commentators felt that website sites had little or no value).

In providing a perspective on whether law firms should participate in the mobile apps “game”, we thought it would be helpful to see what another part of the professional services sector, accounting firms, are doing in the mobile app space.  After all, if apps are good for accounting firms, why not law firms?

In sum, without trying too hard, we found quite a few accounting firms with mobile apps. So the question is: are  accounting firms wrong for producing apps or might law firms also find value in producing them?

Below is just a sample of apps we found:

KPMG

  • KPMG Go (iPhone) is a recruiting app that provides students insights from KPMG recruiters and recent KPMG interns on personal branding, job hunting, and interviewing.
  • KPMG App (iPad) provides the user access to hundreds of KPMG produced articles, reports, surveys and studies that aim to help organizations respond to dynamic business environments.

PricewaterhouseCoopers 

  • PwC (UK)(iPhone) offers access to the firm’s latest thinking on the topics that matter to businesses.  Content is updated constantly, along with videos and podcasts.
  • The firm also offers similar apps derived out of other offices, such as PwC (Malasia) (iPhone) and PwC (Ireland) (iPhone, Android).

Deloitte

  • Deloitte Leadership Academy (iPhone, Blackberry) is an app associated with the firm’s  business education/training program for executives that develops leadership and business skills.
  • Join Deloitte (Australia) (iPhone) is a recruiting resource that provides potential recruits with information about the firm.
  • Deloitte Luxembourg (iPhone) provides information to clients and potential clients about this office of the firm, including a directory of senior professionals, business insights (brochures, whitepapers, and podcasts), and an electronic version of the Luxembourg Standard Chart of Accounts.

Ernst & Young

  • EY Insights (iPhone) gives users access to reports, surveys and analyses on issues covering every major industry sector across the world relating to assurance, tax, transaction and advisory services.

Grant Thornton

  • Cypris Tax Facts (iPhone) is an app designed to give the user a concise but comprehensive overview of the Cyprus tax system, for both companies, investors, and individuals.

 - Law App Guy

As part of their 2012 In-House Counsel New Media Engagement Survey, Greentarget, InsideCounsel magazine, and the Zeughauser Group, have obtained some interesting statistics relating to in-house counsel’s use of mobile technologies.

Some highlights of the report include:

  • Smartphones
    • 42% of counsel use smart phones to access business media
    • 20% of counsel use smart phones to access legal industry trade publications
    • 28% of counsel use smart phone sto access blogs
  • Tablets
    • 25% of counsel use tablets to access general business media
    • 14% of counsel use tablets to access legal industry trade publications
    • 20% of counsel use tablets to access blogs
  • RSS Feeds
    • This survey does not appear to support those who argue that mobile apps are unnecessary because readers access content via RSS feeds. The data here indicated a minimal use of RSS feeds by in-house counsel.
  • 57% of in-house counsel expect to increase consumption of news and information in the next year. The authors of the report believe that mobile technologies and videos will be the key drivers for that consumption.

The Law Firm Mobile Blog believes that this report is the first that provides metrics specifically about in-house attorney access to information via mobile devices. No one can deny the increased used of mobile phones and tablets in the consumer and business sectors. Now, there are some specific data points for legal marketing and technology professionals to use in order to make decisions for implementing their firms’ mobile strategy.

- Law App Guy